POSTAGE & HANDLING
All items are sent via SENDLE to ensure that you get a better rate and a safer freight.
SENDLE doesn't ship to a PO Box addresses so if that's your only option please contact us and we'll organise a solution for you.
Please let us know, when you get to enter your shipping address at checkout, the way you would prefer to have your parcel delivered;
-AUTHORITY TO LEAVE IN THE MAILBOX
-LEAVE AT FRONT DOOR
-LEAVE AT BACK DOOR
-LEAVE AT RECEPTION (NO SIGNATURE)
- SIGNATURE ON DELIVERY
Once your parcel is posted you will receive freight updates via emails and we will also provide your parcel's reference code.
We cannot be held responsible for any lost items once handed over to SENDLE. It is your responsibility to check the tracking information provided.
If your parcel is returned to us because you provided an incorrect postal address, it is your responsibility as a customer to pay for the parcel to be resent. We cannot be held responsible for parcels that are returned due to an incorrect postal address.
Please allow us 5 working days (excluding weekends and public holidays) to process your order.
We cannot be held responsible for the time it takes SENDLE to deliver your package.